1. 88 % of patients found the preop phone call from the hospital nurse helpful, and none of the patients would have preferred to come to the facility for an in person information session. In 2016 the need for face to face communication for certain tasks is not desirable.
2. 3 months after Total Knee Replacement 37 % of patients rated their pain as worse than expected. The average Total Knee patient needs 9-12 months of healing time so this survey result is expected.
3. One year after Total Knee Replacement 90 % of people believe the surgery met their expectation and 10 % have not had their expectations met. This is better than most scientific studies that report 80 % of patients had expectations met.